Testimonials from Chaiquinta Pet Hotel Holiday Guests and their family.
What your pets have to say about us

Please see below some of the testimonials which have been left for us by some of our many satisfied customers...


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Pets Name(s)
Kitler

What kind of pet(s) do you have?
Cat

Service(s) Used
Boarding & Grooming

Were you happy with the service your pet received?
Yes

Will you be bringing your pet back again this year?
Yes

What else could we do to improve our services?
Carry on as you are

Would you like to add a small testimonial?
This was the first time that I have used any kind of boarding for my big man and I spent a while searching for somewhere that he might like. 

He addition of a grooming salon and a collection and delivery service nailed it for me.  I am visually impaired so this service is quite essential as I don't have access to a car.

Although Kitler has the face on with me at the moment,  he looks really well and smells great.  I have missed him so so much but was quite sure that he was in good hands as a few people had said "I hear Chaiquinta is really good" after asking where he had gone.

I will definitely be using your services again and wish to thank you for your care and support on behalf of Kitler and myself xxx.

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Dear Lisa and staff, --------------------------------------------
Just a quick thank you for looking after Poppy so well, I am not sure she is even glad to be home , and we think her accommodation was more 5 Star than ours was in Majorca.
Yours Sincerely
Janie and Christine 
Chaiquinta Pet Hotel & Grooming Salon

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Pets Name(s)
rocky

What kind of pet(s) do you have?
Dog

Service(s) Used
Boarding


Were you happy with the service your pet received?
very happy.it is second time he has stayed there and he seems so content.

Will you be bringing your pet back again this year?
whenever we go away he will be booked in at CHAIQUINTAS.

What else could we do to improve our services?
everything is ok as it is.

Would you like to add a small testimonial?
We would most certainly advise people to send their pets to CHAIQUINTAS.cannot fault the place at all.

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Pets Name(s)
Betsy

What kind of pet(s) do you have?
Dog

Service(s) Used
Boarding & Grooming
Were you happy with the service your pet received?
Absolutely!

Will you be bringing your pet back again this year?
We will definitely bring her back next time we go away. Don't know when that will be, but you will be our first port of call when we do.

What else could we do to improve our services?
Don't think there is anything

Would you like to add a small testimonial?
Absolutely happy with both boarding and grooming facilities. I chose Chaiquinta for boarding as Betsy had already been for grooming a couple of times and was clearly happy with the lovely people there. When I picked her up from boarding she was happy, well-fed and exercised and not at all traumatised as she had been once when I boarded her in Shropshire. In fact I hadn't boarded her for several years due to that experience. This was quite different and I'll certainly board her there again (and obviously continue to have her groomed there!). Thanks to all you lovely animal lovers at Chaiquinta :-)

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Pets Name(s)
Posh

What kind of pet(s) do you have?
Cat

Service(s) Used
Boarding

Were you happy with the service your pet received?
Very happy

Will you be bringing your pet back again this year?
Yes next week

What else could we do to improve our services?
There is probably something you could improve on but I have no idea what it is .

Would you like to add a small testimonial?
As my cat is only 9 months old I have searched for a good cattery for about 3 months.  The staff that I came across were lovely  and couldn't do enough for all the animals. There was even a house cat in reception wondering freely around checking out every cat that came in or went. What a fantastic place !!!! You should give yourselves a massive pat on the back as you are doing a fab job x

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Pets Name(s)

ALFIE

What kind of pet(s) do you have?
Cat

Service(s) Used
Boarding

Dates of stay and/or grooming
april

Were you happy with the service your pet received?
very good

Will you be bringing your pet back again this year?
of course

What else could we do to improve our services?
teach him english

Would you like to add a small testimonial?
Thanks to all the staff. Its nice to know that while where away alfie is safe and well

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Pets Name(s)
Benny & Farley

What kind of pet(s) do you have?
Dog

Service(s) Used
Boarding & Grooming

Were you happy with the service your pet received?
Yes, staff an owners are very accommodating and friendly.  Dogs had a good haircut and looked smart.

Will you be bringing your pet back again this year?
Yes

What else could we do to improve our services?


Would you like to add a small testimonial?
Both dogs were very happy when we dropped them off and were led away to  have a run around the paddock.  Staff are very accommodating and friendly.  We don't normally like to leave them in kennels and prefer house-boarding but as they seemed very happy and relaxed, we wouldn't hesitate to leave them here when we go away.

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MERLE HAD A GREAT STAY WITH YOU, THANK YOU VERY MUCH.  EVERYTHING WAS HANDLED VERY PROFESSIONALLY.

I WOULD HIGHLY RECOMMEND YOUR BOARDING KENNELS.

THANK YOU FOR EVERYTHING.

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Pets Name(s)
Marley

What kind of pet(s) do you have?
Dog

Service(s) Used
Boarding


Were you happy with the service your pet received?
Marley really enjoyed his stay, he came home happy and bouncy

Will you be bringing your pet back again this year?
definately

What else could we do to improve our services?
don't know of anything

Would you like to add a small testimonial?
they really looked after Marley although I was worried about leaving him, I won't be worried the next time thankyou to you all

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Pets Name(s)
Rolo

What kind of pet(s) do you have?
Dog

Service(s) Used
Boarding


Were you happy with the service your pet received?
Yes extremely happy

Will you be bringing your pet back again this year?
Yes, rolo is booked in for 5 nights in June.

What else could we do to improve our services?
Nothing, everything was great

Would you like to add a small testimonial?
Rolo has never stopped in kennels before, but we have booked him in for 5 nights in June so thought it would be a good idea to try him and put him in for 1 night first which we did a couple of weeks ago. We were a bit nervous , however there was absolutely no need to be! When I picked rolo up the day after he looked like he had loved his stay. In fact he didn't even notice I was there to start with as he was too busy playing with another dog. All the staff are really friendly and helpful and I have no doubt that rolo will love his stay just as much when he comes back for his holiday in June.

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Pets Name(s)
Scruffy & Molly

What kind of pet(s) do you have?
Cat

Service(s) Used
Boarding & Grooming

Dates of stay and/or grooming
Several times a year for about 6 years now

Were you happy with the service your pet received?
Always happy, Scruffy & Molly are old, frail cats now but they always come home happy.

Will you be bringing your pet back again this year?
Yes, we will return around Easter and then summer.

What else could we do to improve our services?
If someone had transport difficulties I suppose you could offer a pick up/delivery service.  (We don't have this problem)

Would you like to add a small testimonial?
Chaiquinta was recommended to us by a friend and they are still happy to leave their dogs while they go away and have done so for many years. The staff are friendly and caring and are always happy to spend time discussing your pet's needs.  Thank you all. 

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Pets Name(s)
Ruby

What kind of pet(s) do you have?
Dog

Service(s) Used
Boarding

Dates of stay and/or grooming
Many  times

Were you happy with the service your pet received?
More than happy.

Will you be bringing your pet back again this year?
Yes

What else could we do to improve our services?
Nothing at all, you don't need to change anything with any of your services.

Would you like to add a small testimonial?
All  the staff at Chaiquintas are knowledgable, friendly and always happy to see Ruby,  but most importantly I know Ruby is looked after as if she were a member of the family, as we look after her at home and that is the most important factor and that's why we will only ever go to Chaiquintas.
See you soon.

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Pets Name(s)
Lucy

What kind of pet(s) do you have?
Dog

Service(s) Used
Boarding

Were you happy with the service your pet received?
Yes. From first show round to bringing and collecting Lucy every one was very friendly and more important attentive to Lucy.

Will you be bringing your pet back again this year?
If I need to kennel Lucy I will certainly be back

What else could we do to improve our services?
I have wracked my brains to come up with some thing you could improve on, even some thing picky, but there is nothing I can see.

Would you like to add a small testimonial?
This is the first time I have left a pet in Kennels and was very apprehensive. I looked at several sites before settling on Chaiguinta. My main reason for lodging Lucy with you was the emphasise seemed to be very much on the well being of the animals with a genuine staff. I phoned twice while away and my mind was soon put at rest, with the staff happy to spend time taking to me.


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Pets Bear & Luna

 

What kind of pet(s) do you have?

Alaskan Malamute & Husky... 

 

Were you happy with the service your pet received?

Definitely!

 

Will you be bringing your pet back again this year?

Without a doubt!

 What else could we do to improve our services?

N/A

 

Would you like to add a small testimonial?

I've tried a few different kennels with Bear & obviously because Luna's still a puppy she's only been to one & absolutely hated it & didn't want to go in but I had no choice but to leave them (it was only for a night). However, when we brought them here, they were no bother handing them over, weren't bothered in the slightest, they came back to us smelling beautiful & told that Harriet had adopted Bear & how soft he is (noone else in any other kennels have spent enough time with him to even comment on his temperament!) Absolutely over the moon that we've found you, thought they would have been really happy to see us but they weren't really bothered, obviously content & been very well looked after, thank you so bloomin' much all of you, really puts me at ease knowing that you actually do really care as much as I do!!



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