Older Testimonials
What your pets have to say about us

Please see below some of the testimonials which have been left for us by some of our many satisfied customers...

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pets Name(s)Ernie

What kind of pet(s) do you have?
Cat

Service(s) Used
Grooming

Dates of stay and/or grooming
feb 14

Were you happy with the service your pet received?
My cat looked and smelled wonderful after his grooming session.  The staff are fabulous and every effort is made to please

 

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Pets Name(s)
Bella

What kind of pet(s) do you have?
Cat

Service(s) Used
Boarding

Dates of stay and/or grooming
17/03/14 - 28/03/14

Were you happy with the service your pet received?
Yes

Will you be bringing your pet back again this year?
Hopefully

What else could we do to improve our services?
Nothing

Would you like to add a small testimonial?
Bella looked very healthy when she came back from the cattery. It was her first time away from home and she looked like she enjoyed her stay. I will be booking her in again soon

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What kind of pet(s) do you have?
Dog

Service(s) Used
Boarding

Dates of stay and/or grooming
22/02/14

Were you happy with the service your pet received?
Yes as always!!!

Will you be bringing your pet back again this year?
Of course

What else could we do to improve our services?
Nothing

Would you like to add a small testimonial?
We've been bringing Eric and Gil since they was pups. They loved it then and still love their holidays at Chaiquinta 8 years on!!! Tails always wagging with excitement whenever they arrive. 

Many thanks for all the loving care you always provide

:-)

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Pets Name(s)
Dexter

What kind of pet(s) do you have?
Dog

Service(s) Used
Boarding

Dates of stay and/or grooming
March 2014

Were you happy with the service your pet received?
Yes, every time he has stayed we have been happy with the service.

Will you be bringing your pet back again this year?
Yes.  He's booked in for his next stay.

What else could we do to improve our services?
We've not seen him on any photos yet whilst at the kennels - but then again he does have a habit of trying to eat the camera!!!

Would you like to add a small testimonial?
Dexter had stayed a few times before.  On arrival he dragged me into the reception and happily dragged the staff off to his kennel without even looking back (I felt a bit unloved but it was good to see he was relaxed about where he was).
On arriving home he was clean and happy.  After a little run about and wag for 5 minutes he settled straight back into home life.
He doesn't say much but he's very expressive.  The fact that he seems so relaxed going into kennels and then he settles straight away at home says everything I need to know about whether he likes Chaiquinta.
He's a social dog so I don't worry about him any more as I know that he's getting plenty of interaction whilst he is on his holidays.

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Pets Name(s)
Bella

What kind of pet(s) do you have?
Cat

Service(s) Used
Boarding

Dates of stay and/or grooming
22/2/14-3/3/14

Were you happy with the service your pet received?
We are extremely happy with everything our cat received during her stay at Chaiquinta

Will you be bringing your pet back again this year?
Defiantly 

What else could we do to improve our services?
We loved the place.

Would you like to add a small testimonial?
When we went to visit the cattery, we were greeted with very helpful staff, we were shown around the indoor and outdoor cattery and met some of their own cats to, which was lovely. The cattery was lovely and homely with pretty bedding. The cats their looked happy and content, their was a radio on towhich we liked.

Bella looked well care for when we collected her and they told us stories of what she had been upto during her stay ( she is a naughty cat) We would recommend, without hesitation to use Chaiquinta Cattery

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Pets Name(s)
Gabbi

What kind of pet(s) do you have?
Cat

Service(s) Used
Boarding

Dates of stay and/or grooming
Feb 2014

Were you happy with the service your pet received?
Very happy.

Will you be bringing your pet back again this year?
Very probably!

What else could we do to improve our services?


Would you like to add a small testimonial?
I've always felt very welcome here when dropping off/collecting my cat as the owners are very friendly and chatty. They were very happy to show me around too and deal with any dietary requirements your pet might have.

Mainly why I'm happy with Chaiquinta is because my cat seems happy here! She always seems well-looked after when I get her back and I know the owners do things like hide treats round her pen to keep her entertained while she hunts for them.

I'll definitely be bringing her back here next time I have to go away.


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Pets Name(s)
Boots

What kind of pet(s) do you have?
Cat

Service(s) Used
Boarding

Dates of stay and/or grooming
November, December, February and march etc etc

Were you happy with the service your pet received?
Yes very happy. Boots always came home happy and well fed. He like the attention he got.

Will you be bringing your pet back again this year?
Yes holiday booked for August

What else could we do to improve our services?


Would you like to add a small testimonial?
Staff were very friendly and clearly enjoy looking after the animals. They knew the pets individually remembered them for following visits.


 -Pets Name(s)
Millie

What kind of pet(s) do you have?
Dog

Service(s) Used
Boarding

Dates of stay and/or grooming
03/02/14-19/02/14

Were you happy with the service your pet received?
Very happy with everything

Will you be bringing your pet back again this year?
Haven't booked my holiday yet buy if I do go away then it will be only this kennel that my dog will be staying at

What else could we do to improve our services?
I like everything about your place

Would you like to add a small testimonial?
When I went to visit the kennels before booking my dog Millie to stay there, I was very taken by the place,very happy looking place and very clean.----------------------------------------------------------------------------------------------

 

Pets Name(s)
Millie

What kind of pet(s) do you have?
Dog

Service(s) Used
Boarding

Dates of stay and/or grooming
03/02/14-19/02/14

Were you happy with the service your pet received?
Very happy with everything

Will you be bringing your pet back again this year?
Haven't booked my holiday yet buy if I do go away then it will be only this kennel that my dog will be staying at

What else could we do to improve our services?
I like everything about your place

Would you like to add a small testimonial?
When I went to visit the kennels before booking my dog Millie to stay there, I was very taken by the place,very happy looking place and very clean.

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Pets Name(s)
dylan

What kind of pet(s) do you have?
Dog

Service(s) Used
Boarding

Dates of stay and/or grooming
3.2.2014-6.2.2014

Were you happy with the service your pet received?
We were very happy with the care dylan received while staying with you.

Will you be bringing your pet back again this year?
Yes he is already booked in for a week in march,a couple of days in april and 4 weeks in june.

What else could we do to improve our services?
Could not fault you at all nothing needs improving.

Would you like to add a small testimonial?
This was dylans first time boarding with you and we were very happy with the care he received. We were looking for a kennel where dylan could interact with other dogs as he is a nightmare on a lead. When we came to pick him up he came bounding out followed by Dennis the resident dog and was not a bit bothered. We were also impressed by the fact that dylan was very clean after a very rainy few days. I am sure this will be the first of many holidays he spends with you. Thank you so much for all the love and care you gave to dylan and we would not hesitate to recommend you to friends and family.

Can we use your comments on our website?
Yes

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Pets Name(s)
Bruce

What kind of pet(s) do you have?

Dog

Service(s) Used
Boarding

Dates of stay and/or grooming
February 2014

Were you happy with the service your pet received?
Very happy

Will you be bringing your pet back again this year?
Yes!

What else could we do to improve our services?
N/A

Would you like to add a small testimonial?
Bruce absolutely loved his time at the kennels. I didn't take him in myself as I thought is be upset leaving him but my partner said Bruce ran straight in and didn't mind at all!
When we picked Bruce up he had been very well looked after and the feedback we received was great. Being a young pup we had been apprehensive about his behaviour around other dogs, but on collection he had settled in perfectly.
We will without a doubt use your services again since not only did we have peace of mind, Bruce loves it.
Thanks again for taking care of him, I'm sure he will be back soon.

Can we use your comments on our website?

Thanks

Laura February 2014

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Pets Name(s)
Charlie and Scamp

 

What kind of pet(s) do you have?
Dog and Cat

 Used
Boarding

Dates of stay and/or grooming
22/12/2013 5/1/2014

 

Were you happy with the service your pet received?
very happy with the care my pets get everytime they stay at Chaiquinta

Will you be bringing your pet back again this year?
Always do

 What else could we do to improve our services?
N/A

 Would you like to add a small testimonial?
We love Chaiquinta Pet Hotel, out pets have stayed there for years.

We always go away for Christmas leaving our Cat and Dog to enjoy their Christmas at the Pet Hotel. They always come back full of bounce with their very own Christmas present from the Pet Santa specially flown in. We see great photos on the Facebook page. We have recommended Chaiquinta to lots of people who asked about a good Kennels and Cattery and everyone who have used them have thanked us for the recommendation.

Best place by far.. Keep up the good work

 

Can we use your comments on our website?
Yes

----------------------------------------------------------------------------------------------------Dates of stay and/or grooming
very often!

Were you happy with the service your pet received?
We are always delighted with the service when we bring Milo. Everyone is so welcoming and so lovely.

Will you be bringing your pet back again this year?
Yes, we are booked up as far as August!

What else could we do to improve our services?
There isn’t any more you could do that would make us an happier.

Would you like to add a small testimonial?
We have been bringing Milo, our working cocker spaniel, to Chaiquinta ever since he was a little puppy, he is now 13months old. He absolutely loves coming because he knows he will be spoilt rotten by his lovely family at the doggy hotel. Lisa, Graeme + all the gang are so welcoming which makes us feel at ease that Milo will be looked after whilst we are away. He has the best time socialising + causing mayhem with his doggy buddy’s that he doesn’t even turn back

Milo.

Bev and Cheryl. April 2013

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We would like to say a big thank you to Lisa and Graeme and their excellent team at Chaiquinta Pet Hotel for the wonderful care of Woody our loveable little pommy-poo whilst holidaying with you. His grooming was also lovely too, he looked wonderful.  

 We could not find a complaint if we tried about Chaiquinta Pet Hotel.

Once again thank you and we will defiantly be back again

 Merrel and Rae..April 2013

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pebbles, My beloved Tabby cat, now 1year old.  Has been coming since she was a kitten. The staffs all lovely and make a fuss of Pebbles. She is a spoilt kitty and likes 5 star treatment which I know she gets on her holidays with Lisa & everyone at Chaiquinta. She has been groomed there too. She looked beautiful. I have every confidence in recommending the cattery to any and all cat lovers….

Elizabeth. S March 2013

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My Pets Name(s)
Archie

What kind of pet(s) do you have?
Dog

Service(s) Used
Boarding

Dates of stay and/or grooming
10-12/1/14

Were you happy with the service your pet received?
Yes

Will you be bringing your pet back again this year?
Yes, already booked him in for our main holiday

What else could we do to improve our services?
Nothing that i can think of.

Would you like to add a small testimonial?
We used these kennels as recommended by a work friend.
We have never boarded a dog of ours before and was very apprehensive but i needn't have worried.Spoke over the phone at great length our requirements and Archie's needs.
Felt very confident he would be okay when i left him and was even playing with another dog straight away.
When we picked him up he was very happy to see us but i could tell he had been looked after well,
Big thumbs up from us and will be using on a regular basis so we can escape for the odd weekends as well as our main hols.

They are on twitter so give them a follow and you can get some feedback on how your pet is doing if you are wondering how they are.dog Max loves staying at Chaquinta as he gets spoilt rotten & gets lots of love and cuddles..
 

Max shakes like a leaf when we set off to drop him off for his holiday as he thinks he’s going to the vets. But as soon as we are approaching the gate he gets very excited and starts pulling on his lead to get in. He loves his time staying with you, and isn't bothered about us when we come to collect him. I think he would rather stay with you.

Thank you for looking after Max so well. x  Mrs Thompson & Max,  March 2013

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Jake, Mrs Margs April 2013 . Happy to go, goes straight in with out me putting him on the lead. Jake been coming for a long time.  

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Tyler. Collie. S Davies. April 2013

I take Tyler every couple of months for a few days. I am happy with the care he receives and the feed back I am given when I collect him. Tyler can be a bit of a grump at times and does not usually mix well with other people, but I can honestly say he enjoys his time at Chaiquinta and they really look after him  well..

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 "Very happy with the service and care my dog gets every time he stays. Chaiquinta is a home away from home. Fantastic!"

Dog's name: Rascal (Mary x)


 

"Pebbles loves staying in the cattery. She is 10 years old and likes her home comforts. She always stays in the inside cattery which is lovely homely and warm. She can be a bit grumpy but the staff knows her really well and look after her needs.

Lovely cattery, very pleased with it, won't consider anywhere else. Thank you."

Cat's name: Pebbles (Cath)


 

"Thank you for looking after little Tess whilst we were away (18 month old Collie x). Tess came home happy obviously having had a great time, she looked great. It was the first time she'd been in Kennels and we were worried that she would fret. We went to see Chaiquinta Kennels before deciding which kennels to use (Looking at several before hand).

We were greeted by friendly helpful staff, shown around the kennels, they listened to our worries and concerns. The kennels were immaculately clean, all the dogs looked happy to be there, they had dogs in the fields playing which was lovely to see. It put our mind at rest straight away.

When we dropped Tess off on the morning of our holiday, the friendly staff greeted us and Tess. Tess was nervous to leave us but the staff was great with her, fussing her and taking her to play in the field whilst we left. As we drove off we could see Tess playing in the field it put our mind at rest.

When we collected Tess she had clearly bonded with the staff, she even went to say good-bye to them. Tess was her happy bouncy self clearly having had a great time.

We have no hesitation in booking her in for our next holdiays. Thank you."

Dog's name: Tess (Mr. Taylor)


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